Coming Spring 2026

A warranty portal built for the way you live.

Submit, track, and resolve service requests from anywhere. Photos, status updates, and a direct line to our service team — all in one place.

Get Early Access See How It Works
Welcome back, Sarah
ONLINE
934 E Escalation St · Pinnacle
3
OPEN
2
SCHEDULED
14
RESOLVED
Kitchen faucet drip
Updated 2 hours ago · Tech assigned
In Progress
11-month walkthrough
Scheduled for Mar 12 at 10am
Scheduled
Garage door trim adjustment
Resolved Feb 28 · Rated 5★
Resolved

What's Inside

Everything a homeowner actually needs.

Designed alongside JCH homeowners and our service team. Every feature exists because someone asked for it.

Submit with photos

Snap a photo, describe the issue, hit send. Our team gets exactly what they need to triage faster.

Real-time status

No more "did they get my email?" Track every request from submitted → assigned → scheduled → resolved.

Direct messaging

Talk directly to your assigned tech and service coordinator. Get questions answered without phone tag.

Self-schedule visits

See your tech's open appointment slots and book the time that works for you. Reschedule with one tap.

All your documents

Warranty papers, appliance manuals, finish selections, and care guides — all in one place, forever.

Built around your home

Every account is tied to your specific JCH home — model, year built, warranty coverage, and key contacts.

Early Access

Be the first to know.

Current JCH homeowners get first access this spring. Drop your details and we'll send your invitation the moment it launches.