Submit, track, and resolve service requests from anywhere. Photos, status updates, and a direct line to our service team — all in one place.
What's Inside
Designed alongside JCH homeowners and our service team. Every feature exists because someone asked for it.
Snap a photo, describe the issue, hit send. Our team gets exactly what they need to triage faster.
No more "did they get my email?" Track every request from submitted → assigned → scheduled → resolved.
Talk directly to your assigned tech and service coordinator. Get questions answered without phone tag.
See your tech's open appointment slots and book the time that works for you. Reschedule with one tap.
Warranty papers, appliance manuals, finish selections, and care guides — all in one place, forever.
Every account is tied to your specific JCH home — model, year built, warranty coverage, and key contacts.
Early Access
Current JCH homeowners get first access this spring. Drop your details and we'll send your invitation the moment it launches.